Return & Refund Policy

At Coremensfashion, we believe that the journey of a garment does not end at delivery. We understand that shopping for women’s fashion requires a perfect harmony of fit, feel, and style. If a selection does not meet your expectations, our return and refund process is structured to be as effortless as your initial purchase.

Managed by JOHN THOMAS YOUNG, our policy is built on a foundation of absolute transparency. We do not believe in hidden costs or complex hurdles. Below, you will find the comprehensive guidelines governing our 30-day return window and our 7-day refund commitment.

1. Policy Overview: The "Zero-Cost" Commitment

We provide a 100% Free Return Policy. This means that for any eligible return, Coremensfashion pays the cost of return shipping, and we never charge restocking fees or administrative handling fees.

2. The 30-Day Return Window

Your satisfaction is our priority. You have 30 calendar days from the date your tracking number confirms delivery to initiate a return request.

• Calculation of the Window: The window begins the day the carrier (USPS, UPS, or FedEx) marks the package as "Delivered."
• Late Returns: Requests made after the 30-day period cannot be accepted by our system. We encourage you to try on your garments immediately upon arrival to ensure they meet your needs.

3. Eligibility Criteria for Returns

To maintain the high standards of our women’s clothing collection, we require that returned items remain in their original "boutique" condition.

4. How to Initiate a Return (Step-by-Step)

We have streamlined our return process to ensure you can handle it from the comfort of your home. We utilize a Download and Print system for our prepaid labels.

Note: You must be able to print the label. If you do not have access to a printer, please contact our support team so we can assist you with alternative arrangements.

5. Refund Processing Timeline (The 7-Day Guarantee)

Once your return arrives at our facility in Mt Pleasant, South Carolina, it undergoes a professional inspection to verify its condition.

Inspection Period: Typically takes 1–2 business days.
Refund Issuance: Once approved, we will issue your refund within 7 business days.
Credit Appearance: While we release the funds within 7 days, your bank or credit card issuer may take additional time to reflect the credit on your statement.

6. Return Shipping Costs: We Pay for It

Unlike many retailers, Coremensfashion covers the full cost of the return journey. When you use our provided prepaid label the shipping fee is $0.00, insurance is covered, and tracking is linked to your original order.

If you choose to return an item using a carrier of your own choice rather than our prepaid label, please note that we cannot reimburse those costs.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 48 hours. We will expedite a replacement or provide a full refund. We may ask for a clear photo of the defect to help us improve our quality control.

8. Exchanges

To receive your new size or color as quickly as possible, we operate an "Order-Return" exchange system: Place a new order for the desired item and follow the standard return process for the original item to receive your 100% refund.

9. Non-Returnable Items

Certain items are considered Final Sale and cannot be returned: Items marked as "Final Sale", intimates/swimwear where the hygiene seal has been broken, and gift cards.

10. Fraud Prevention & Wardrobing

JOHN THOMAS YOUNG reserves the right to limit or refuse returns from customers who exhibit patterns of "wardrobing" or fraudulent activity. Every return is inspected by a specialist to ensure the item is in its original, saleable state.

11. Frequently Asked Questions (FAQ)

What if I lost my original shipping box?
You may use any secure, waterproof shipping mailer. Ensure the garment is protected inside with a plastic bag.

Do I need to pay for the return label?
No. As long as you use the label we provide via email, the cost is $0.00.

How do I know you received my return?
You will receive an automated email notification once our warehouse team in Anchorage scans your package as "Received."

12. Contact and Support

By shopping at coremensfashion.shop, you acknowledge that you have read, understood, and agreed to the terms of this Return & Refund Policy.

Effective Date: January 1, 2026.